These Terms of Service (“Agreement”) govern the use of the online coach training courses provided by Coachwise Ltd (“Company”) to the user (“User”). By accessing or using the Company’s website and online training courses, the User agrees to be bound by this Agreement.
1. Course Access and Registration
1.1 Eligibility: Users must be at least 18 years old and have the legal capacity to enter into a binding agreement to access and use the Company’s online coach training courses.
1.2 Registration: Users are required to register an account to access the online training courses. The User agrees to provide accurate and up-to-date information during the registration process and to maintain the confidentiality of their account credentials.
2. Online Coach Training Courses
2.1 Course Description: The Company offers online coach training courses designed to provide education and training in coaching methodologies and techniques. The course content, structure, and duration may vary and are subject to change at the Company’s discretion.
2.2 License Grant: Upon successful registration and payment, the User is granted a non-exclusive, non-transferable license to access and use the Company’s online coach training courses for personal, non-commercial purposes. The User may not share their account credentials or course materials with any third party.
2.3 Intellectual Property: All intellectual property rights, including copyrights, trademarks, and proprietary information, related to the online coach training courses are owned by the Company. The User acknowledges that they are granted only a limited license to access and use the course materials and agrees not to infringe upon the Company’s intellectual property rights.
2.4 Prohibited Conduct: The User agrees not to engage in any conduct that may disrupt or interfere with the proper functioning of the online coach training courses or the Company’s website. Prohibited conduct includes but is not limited to:
a) Unauthorised copying, distribution, or sharing of course materials. b) Attempting to gain unauthorised access to the Company’s systems or other Users’ accounts. c) Engaging in any activity that may violate applicable laws, regulations, or the rights of others. d) Harassment, defamation, or any other form of harmful or offensive behaviour towards other Users or the Company’s staff.
3. Payment and Refunds
3.1 Course Fees: The User agrees to pay the fees associated with the selected online coach training courses as specified on the Company’s website. The Company reserves the right to change the fees at any time, provided that such changes will not affect the fees for courses already purchased by the User.
3.2 Payment Processing: The Company utilises third-party payment processors to handle payment transactions. The User agrees to comply with the terms and conditions of the chosen payment processor and acknowledges that the Company is not responsible for any issues or errors that may arise during the payment process.
3.3 Refunds: The Company may provide a refund for the online coach training courses under certain circumstances, as determined by the Company in its sole discretion. The refund policy, if applicable, will be clearly stated on the Company’s website.
4. Disclaimer of Warranties
4.1 Course Content: The Company strives to provide accurate and up-to-date course content. However, the User acknowledges that the online coach training courses are provided on an “as is” and “as available” basis, without any warranties or guarantees of any kind, whether expressed or implied.
4.2 Limitation of Liability: To the maximum extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use or inability to use the online coach training courses, even if the Company has been advised of the possibility of such damages.
5. Modifications and Termination
5.1 Modifications: The Company reserves the right to modify, suspend, or discontinue the online coach training courses, or any part thereof, at any time and without prior notice. The User agrees that the Company shall not be liable to the User or any third party for any modifications, suspension, or discontinuation of the services.
5.2 Termination: The User may terminate their account and access to the online coach training courses at any time by contacting the Company’s customer support. The Company reserves the right to terminate the User’s account and access to the services if the User violates any provisions of this Agreement.
6. Governing Law and Jurisdiction
6.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of laws principles.
6.2 Jurisdiction: Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Scotland.
7. General Provisions
7.1 Entire Agreement: This Agreement constitutes the entire agreement between the User and the Company regarding the online coach training courses and supersedes any prior or contemporaneous agreements, communications, or understandings, whether written or oral.
7.2 Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
7.3 Waiver: The failure of the Company to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision, unless acknowledged and agreed to in writing by the Company.
By accessing and using the Company’s online coach training courses, the User acknowledges that they have read, understood, and agreed to be bound by these Terms of Service.
Effective Date: 2nd June 2023
This Privacy Policy outlines how Coachwise Ltd, hereinafter referred to as “we,” “us,” or “our,” collects, uses, shares, and protects personal information obtained from users of our online coach training services. We are committed to safeguarding your privacy and ensuring the security of the personal information you provide to us. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
1. Information We Collect:
1.1 Personal Information: When you interact with our online coach training services, we may collect personal information that can identify you directly or indirectly. The types of personal information we collect may include but are not limited to:
1.2 Usage Information: We may automatically collect certain information about your usage of our online coach training services. This may include:
2. How We Use Your Information:
2.1 Provision of Services: We use the personal information we collect to provide you with our online coach training services and ensure the smooth functioning of our platform. This includes registration, course enrolment, processing payments, and delivering course materials.
2.2 Communication: We may use your contact information to communicate with you about our services, including course updates, promotions, and administrative notifications. You may opt-out of receiving promotional communications at any time.
2.3 Personalization and Improvement: We may analyse usage patterns and preferences to personalise your experience with our services and improve their content, functionality, and user interface.
2.4 Research and Analytics: We may aggregate and anonymise personal information for research and analytics purposes to enhance our services, understand user behaviour, and develop new features.
2.5 Legal Compliance: We may process your personal information to comply with applicable laws, regulations, or legal processes and respond to valid legal requests.
3. Information Sharing:
3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform various functions on our behalf, such as payment processing, analytics, and customer support. These service providers have access to personal information only as necessary to perform their services and are obligated to protect its confidentiality.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third parties involved in the transaction. We will notify you of any such transfer and provide options regarding your personal information.
3.3 Legal Obligations: We may disclose personal information if required by law, court order, or governmental regulation, or if we believe such disclosure is necessary to protect our rights, safety, or the rights, safety, or security of others.
4. Data Security:
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
5. Data Retention:
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need personal information, we will securely dispose of it.
6. Your Rights:
You have certain rights regarding your personal information. Subject to applicable laws, you may have the right to:
To exercise your rights or make any inquiries regarding your personal information, please contact us using the information provided in Section 8.
7. Children’s Privacy:
Our online coach training services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete it promptly.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Coachwise Ltd
171 Canongate
Edinburgh EH8 8BN
+44 07837 263 618
We will make reasonable efforts to respond to your inquiries and address your concerns in a timely manner.
9. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. We encourage you to review this Privacy Policy periodically.
By using our online coach training services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.
Last updated: 2nd June 2023